About The Company:
Stuart OnDemand is the premier provider of same day courier services for companies that have time-sensitive needs for critical shipments. We are a diverse team of individuals from multiple countries and cultures, using our imagination and expertise to create a welcoming workplace that intends to bring out the very best in each of us. If you have a passion for innovation and you’re motivated to exceed customers’ expectations and committed to going above and beyond to deliver an exceptional customer experience, we want you on our team!
Summary:
We are looking for a qualified and innovative operations officer to increase the efficiency and profitability of our operations. In this role, your duties will include reporting to the Chief Operating Officer and developing new company policies. You may also be required to perform routine administrative tasks. To ensure success as an operations officer, you should demonstrate advanced operational competency and excellent managerial skills. The ideal Operations officers should be comfortable in leadership positions and have extensive operations management experience.
Reports To:
Operations Officer Responsibilities:
- Reporting to the Chief Operating Officer about company processes and procedures.
- Develops company policies and ensures compliance.
- Improves business functionality to align with core business objectives.
- Plans and managing projects and contributing to product innovation.
- Tracks operational costs toward maintaining profit-margins.
- Promotes efficiency by implementing improved operational procedures.
- Analyzes and maintains operational data, and monitoring product inventories.
- Monitores adherence to policies and processes throughout the company.
- Oversees human resources development policies, training, and performance reviews.
- Ensures positive client, supplier, and vendor relationships.
Operations Officer Requirements:
- A bachelor's degree in operations management, project management, strategic management, business management, or similar.
- A master's degree in a related field is preferred.
- Extensive experience in an operations management position, or similar.
- In-depth knowledge of project management and strategic planning.
- Exceptional leadership and communication skills.
- Ability to promote efficiency toward achieving business objectives and profitability.
- Advanced knowledge of best business practices.
- Experience with budgets and financial reports, and monitoring expenses.
- Developing human resources policies, and monitoring compliance and performance.
- Proficiency in business operations management software, such as Project Manager and SYSPRO.
