- Phone: (929) 277-8735
- E-Mail: info@stuartondemand.com
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Address:
177-25 Rockaway Blvd
Queens, NY 11434
Stuart OnDemand is the premier provider of same day courier services for companies that have time-sensitive needs for critical shipments. We are a diverse team of individuals from multiple countries and cultures, using our imagination and expertise to create a welcoming workplace that intends to bring out the very best in each of us. If you have a passion for innovation and you’re motivated to exceed customers’ expectations and committed to going above and beyond to deliver an exceptional customer experience, we want you on our team!
We understand that every package whether it is some kind of medical record, official document, or even a personal letter is trusted to be kept confidential and be delivered only to the rightful recipient. Hence, we give high importance to the integrity of our clients in all ways possible.
We value our customers and their expectations on us to get their items delivered within the committed time, therefore we have always focused on fulfilling our commitments to every package of every client even if it means going beyond limits.
We believe open and honest communication is key in establishing long-term relationships with our customers hence we have always focused on absolute visibility and engagement in all of our services.
Our philosophy is simple: We aim to provide the highest quality services at the most competitive price which helps us in providing value to our customers and hence setting us apart from our competitors.
We believe that no organization could deliver the best without checking and rechecking its own work and processes and taking necessary action to make everyone accountable for any wrongdoings.
We are looking for an organized transportation coordinator to manage the shipment of items from various remote locations. You would be responsible for delivering customer satisfaction by overseeing operations while couriers are in the field. This would include reviewing customers’ requests for courier pickup for accuracy, assigning orders to couriers, and suggesting strategic improvements for future planning. The ideal candidate must be able to multitask and is in constant communication with various role players in the shipping process.
Our company is looking for an experienced and motivated Collections Specialist to join our dynamic collections team. As a Collections Associate you will be responsible for maintaining trustful relationships with our valued customers and guaranteeing timely payments. This role will involve observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. The objective of your role is to gain the customers commitment to making payments on their overdue account.
We are looking for a focused data entry clerk to continuously update our company’s databases. You will liaise with and follow up with employees within the company as well as with customers to collect information. As a data entry clerk, you will capture the data into relevant databases in a timely and accurate manner. You will also identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.
We are hiring a new business development manager who will often be the first point of contact a new potential client will have with our company when they’re seeking information on our products and services. With a positive attitude in everything you set out to do, you will be responsible for achieving new client acquisition and new revenue targets as part of a sales team with the benefit of competitive salary. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.
The ideal candidate must be analytical and creative, always coming up with new ways to satisfy needs and encourage workers. You’ll help design and enforce quality controls in order to maintain company standards. They also help communicate expectations to employees and provide coaching and corrective action when needed. The ideal Quality Assurance managers must be an excellent communicator with a strong desire to help others.
We are looking for a qualified and innovative operations officer to increase the efficiency and profitability of our operations. In this role, your duties will include reporting to the Chief Operating Officer and developing new company policies. You may also be required to perform routine administrative tasks.
Stuart OnDemand is on a journey of providing a Superior Customer Experience every day. To aid us in accomplishing this goal, we’re seeking an organized customer service representative to help customers understand our products & services and answer questions about their order requests. You’ll be required to take orders, and provide Feedback to recommend changes in workflows, procedures, service levels, based on customer demands.
To do well in this role, the ideal candidate will need to be able to remain calm when customers are frustrated and have experience working with computers.