About The Company:
Stuart OnDemand is the premier provider of same day courier services for companies that have time-sensitive needs for critical shipments. We are a diverse team of individuals from multiple countries and cultures, using our imagination and expertise to create a welcoming workplace that intends to bring out the very best in each of us. If you have a passion for innovation and you’re motivated to exceed customers’ expectations and committed to going above and beyond to deliver an exceptional customer experience, we want you on our team!
Summary:
The ideal candidate must be analytical and creative, always coming up with new ways to satisfy needs and encourage workers. You’ll help design and enforce quality controls in order to maintain company standards. They also help communicate expectations to employees and provide coaching and corrective action when needed. The ideal Quality Assurance managers must be an excellent communicator with a strong desire to help others.
Reports To:
Quality Assurance Manager Responsibilities:
- Designs, implements, and improves company quality standards.
- Analyzes data in order to find areas for growth.
- Assists in the recruiting process.
- Trains, motivates, coaches, and corrects employees to ensure that standards are met.
- Creates reports to track progress.
- Formulates strategies to increase productivity.
- Review processes in order to ensure that they align with current trends.
Quality Assurance Manager Requirements:
- Bachelor’s degree or Associate’s with experience in the field.
- Technical proficiency must be able to use computers and generate reports.
- Ability to analyze data and create and review processes.
- Excellent communication skills.
- A desire to help others achieve their best.
- Willingness to assist other departments to develop solutions and metrics.
- Eye for details.
